Audit

Email & Store Audit

focused on identifying opportunities for growth and optimization.

Year :

2026

Industry :

DTC / Ecommerce

Client :

Ridge

Project Duration :

Email + Store / CRO

Email Audit & Optimisation Cover

Ridge — Email & Store Audit

1. Overview

Objective: Audit Ridge's email/lifecycle and ecommerce experience to identify conversion, retention, and revenue opportunities.

Focus: Email • Lifecycle • Store • CRO


Store & CRO

  1. Homepage — Clear value proposition, strong trust signals, and visible shipping & returns information.

  2. PDP — Detailed product information with reviews, UGC, trust elements, and relevant cross-sells.

  3. Cart & Checkout — Effective upsells, bundles, express payment options, and trust signals.

Email Flows

  1. Welcome — Strong welcome email with offer, product education, and brand introduction.

  2. Browse & Cart — Well-structured abandonment flows with multiple emails and clear CTAs.

Email Marketing

  1. Copy — Clear subject lines, benefit-focused messaging, offers, urgency, and personalization.

  2. Design — Consistent branding, clear hierarchy, whitespace, strong CTAs, and mobile-friendly layouts.

  3. Strategy — Relevant offers, segmentation, content, and solid deliverability.

Growth Opportunities

  1. List Growth — Opportunities to strengthen popup, footer, and email/SMS capture.

  2. Personalization — Opportunity to use behavioral and product-based personalization.


2. Executive Summary

Strengths

  • Strong product pages & value proposition

  • Excellent trust/social proof

  • Strong cart upsells & cross-sells

  • Good email design & lifecycle foundation

Key Opportunities

  • Improve onsite list growth

  • Increase email personalization


Solution :

Challenge :

The main challenge was to create visuals that would appeal to a broad, diverse audience while maintaining a distinctive festival identity. Striking the right balance between energetic visuals and clear, informative content was essential to avoid overwhelming viewers or diluting key messages.

Adapting the campaign’s look and feel for different formats—ranging from large posters to small social media posts—required careful planning to ensure visual consistency and impact at every scale.

Summary :

The "Summer Vibes Festival Campaign" successfully captured the lively spirit of summer through a series of eye-catching promotional materials. By combining vibrant colors, playful design elements, and cohesive branding, the campaign generated excitement and anticipation for the event.

This project demonstrates how thoughtful, well-executed design can elevate an event’s visibility, attract a wider audience, and create a memorable festival experience from the very first impression.

More Projects

Audit

Email & Store Audit

focused on identifying opportunities for growth and optimization.

Year :

2026

Industry :

DTC / Ecommerce

Client :

Ridge

Project Duration :

Email + Store / CRO

Email Audit & Optimisation Cover

Ridge — Email & Store Audit

1. Overview

Objective: Audit Ridge's email/lifecycle and ecommerce experience to identify conversion, retention, and revenue opportunities.

Focus: Email • Lifecycle • Store • CRO


Store & CRO

  1. Homepage — Clear value proposition, strong trust signals, and visible shipping & returns information.

  2. PDP — Detailed product information with reviews, UGC, trust elements, and relevant cross-sells.

  3. Cart & Checkout — Effective upsells, bundles, express payment options, and trust signals.

Email Flows

  1. Welcome — Strong welcome email with offer, product education, and brand introduction.

  2. Browse & Cart — Well-structured abandonment flows with multiple emails and clear CTAs.

Email Marketing

  1. Copy — Clear subject lines, benefit-focused messaging, offers, urgency, and personalization.

  2. Design — Consistent branding, clear hierarchy, whitespace, strong CTAs, and mobile-friendly layouts.

  3. Strategy — Relevant offers, segmentation, content, and solid deliverability.

Growth Opportunities

  1. List Growth — Opportunities to strengthen popup, footer, and email/SMS capture.

  2. Personalization — Opportunity to use behavioral and product-based personalization.


2. Executive Summary

Strengths

  • Strong product pages & value proposition

  • Excellent trust/social proof

  • Strong cart upsells & cross-sells

  • Good email design & lifecycle foundation

Key Opportunities

  • Improve onsite list growth

  • Increase email personalization


Solution :

Challenge :

The main challenge was to create visuals that would appeal to a broad, diverse audience while maintaining a distinctive festival identity. Striking the right balance between energetic visuals and clear, informative content was essential to avoid overwhelming viewers or diluting key messages.

Adapting the campaign’s look and feel for different formats—ranging from large posters to small social media posts—required careful planning to ensure visual consistency and impact at every scale.

Summary :

The "Summer Vibes Festival Campaign" successfully captured the lively spirit of summer through a series of eye-catching promotional materials. By combining vibrant colors, playful design elements, and cohesive branding, the campaign generated excitement and anticipation for the event.

This project demonstrates how thoughtful, well-executed design can elevate an event’s visibility, attract a wider audience, and create a memorable festival experience from the very first impression.

More Projects

Audit

Email & Store Audit

focused on identifying opportunities for growth and optimization.

Year :

2026

Industry :

DTC / Ecommerce

Client :

Ridge

Project Duration :

Email + Store / CRO

Email Audit & Optimisation Cover

Ridge — Email & Store Audit

1. Overview

Objective: Audit Ridge's email/lifecycle and ecommerce experience to identify conversion, retention, and revenue opportunities.

Focus: Email • Lifecycle • Store • CRO


Store & CRO

  1. Homepage — Clear value proposition, strong trust signals, and visible shipping & returns information.

  2. PDP — Detailed product information with reviews, UGC, trust elements, and relevant cross-sells.

  3. Cart & Checkout — Effective upsells, bundles, express payment options, and trust signals.

Email Flows

  1. Welcome — Strong welcome email with offer, product education, and brand introduction.

  2. Browse & Cart — Well-structured abandonment flows with multiple emails and clear CTAs.

Email Marketing

  1. Copy — Clear subject lines, benefit-focused messaging, offers, urgency, and personalization.

  2. Design — Consistent branding, clear hierarchy, whitespace, strong CTAs, and mobile-friendly layouts.

  3. Strategy — Relevant offers, segmentation, content, and solid deliverability.

Growth Opportunities

  1. List Growth — Opportunities to strengthen popup, footer, and email/SMS capture.

  2. Personalization — Opportunity to use behavioral and product-based personalization.


2. Executive Summary

Strengths

  • Strong product pages & value proposition

  • Excellent trust/social proof

  • Strong cart upsells & cross-sells

  • Good email design & lifecycle foundation

Key Opportunities

  • Improve onsite list growth

  • Increase email personalization


Solution :

Challenge :

The main challenge was to create visuals that would appeal to a broad, diverse audience while maintaining a distinctive festival identity. Striking the right balance between energetic visuals and clear, informative content was essential to avoid overwhelming viewers or diluting key messages.

Adapting the campaign’s look and feel for different formats—ranging from large posters to small social media posts—required careful planning to ensure visual consistency and impact at every scale.

Summary :

The "Summer Vibes Festival Campaign" successfully captured the lively spirit of summer through a series of eye-catching promotional materials. By combining vibrant colors, playful design elements, and cohesive branding, the campaign generated excitement and anticipation for the event.

This project demonstrates how thoughtful, well-executed design can elevate an event’s visibility, attract a wider audience, and create a memorable festival experience from the very first impression.

More Projects